Understanding Your Policy
Read your policy carefully. The most important sections of the
policy are:
Limitations and Exclusions
This section will tell you what is not covered under our
policy.
Eligibility
This section tells you who is eligible to be covered under the
policy.
Benefits
This section describes what is covered under your policy.
Note
It is your responsibility to ensure that you understand the terms, conditions, limitations and exclusions of your
insurance policy. If you have questions about your coverage, please contact our customer service centre
1.800.360.3234, where someone will assist you. Or click on the PDF policy document or link provided in the
products section and read the document and coverage related to the product you are interested in. Many policies
have limitations, waiting periods for or exclude pre-existing medical conditions. If you or the person seeking
insurance has been treated for a medical condition then such conditions are pre-existing medical conditions. In
this case you should notify your insurance company and get confirmation in writing that you will be covered for
these conditions if you want them covered; otherwise, you could find a claim resulting from those conditions would
not be covered under the policy you purchase.
Claims, refunds, changes or questions please contact us.
Downloads and Technology
This Ingle Insurance / Ingle International Site uses different types of technology and encryption. You may need to
download an upgrade for your browser or software to be able to read files (PDF reader from Adobe) or fill out
encrypted application forms. For downloads please click here for quick
access Downloads. If you need help please contact us at 1.800.360.3234, helpline@ingleinsurance.com.
Travel
With each travel insurance policy the insurer will provide a 24-hour emergency assistance service with contact
numbers, toll free in North America or collect call telephone numbers for other locations in case you need
assistance when travelling. See a sample of emergency assistance services
click here.
Canadian Government Resources and Services
Bon Voyage, But... – Information for the Canadian Traveller
Nothing can ruin a trip more than running into unexpected problems,
especially those that could easily have been avoided. “The Bon
Voyage, But...” booklet contains valuable information and advice
for Canadian travellers. Visit the
online
version.
SARS Basics: Canadian travellers are reminded to practice good personal hygiene (e.g., good hand-washing
practices) while travelling. Disease-causing microorganisms can frequently be found on the hands. Hand washing is
the single most important procedure for preventing infections.
SARS Health Canada Global Activity Report.
Information about safety and security considerations during travel is provided by the
Department of Foreign Affairs by
phone at 1-800-267-6788 or through a fax retrieval service at 1-800-575-2500.
Travel Medical Clinics in Canada
The following provides general health-related advice for the international travel. For your individual situation,
you should consult a physician or travel medicine clinic for advice related to where you are travelling. A listing
of travel medicine clinics in Canada is available from the
Canadian Society for International Health.
Financial Services Commission of Ontario (FSCO)
Ontario FSCO
United States Government Resources
Department of State
The U.S. Department of State has a variety of important
resources on its website. Most importantly, be sure to visit their
Background Notes on specific countries and
regions, other information on travelling and living abroad. US State Department Travel Warnings and Consular Information Sheets:Travel Warnings Provides
country-by-country information relevant to health, safety, entry requirements, medical facilities, consular contact
information, drug penalties, and more.
Visa Services
For visa information and assistance, see the following pages: Visa Services Visa Forms
World Health OrganizationWHO Home page, with access to all its
divisions and programs, and links to other relevant worldwide organizations.
World BankWorld bank Home page and its constituent
regional and specialized banks, which together represent the principal multinational sources of funding for
developing countries. The WB group provides substantial support to health, nutrition and population (HNP) programs,
publishes many cross-national reviews, research studies, and country-specific documents on HNP topics, provides
country profiles and, through its annual World Bank Report, provides a large amount of statistical information on
all the countries of the world.
If you are travelling outside Canada for more than 180 or 212 days (depending on your provincial health GHIP plans
rules) and you are travelling for education, you should request and extension of services from your GHIP.
Expatriates
If you are living, working or studying outside of your country of citizenship then you are an Expatriate.
Expatriates have unique and special needs when it comes to health insurance and health care. Ingle Insurance will
be providing a full resource centre for resources.
Health
Special Health Sections:
Welcome to your online centre for health information: thousands of in-depth, physician-reviewed articles on drugs
and conditions, as well as the latest health news, feature articles, and other resources. There’s a wealth of
health information out there but what’s it really worth? Online medical advice is only as good as the source.
Our Health resources are the ones to trust. They’re Doctor-researched and Doctor-written.
Canadian Students
Click here to view our
student packages. Canadian Student Health Insurance and
Travel Insurance. Also see Government resources and travel
information above.
International Students studying in Canada
Student Authorisation Information and Application
A student authorization is a form issued by an immigration officer. It allows you, after your admittance, to
remain in Canada to take an academic, professional or vocational training course at an approved university,
college or other institution.
Click here for travel warnings from the Canadian Government.
Always read your travel insurance policy wording carefully to understand exclusions and limitations.
Disclaimer
The information on this website does not constitute your official policy
documents. All information on this website is provided for reference only.
Policy wording, definitions, translations, product details coverage limits
and plan details are subject to change at any time, without notice prior to
a purchase and delivery of the policy.
The purchase of a policy confirms acceptance of the policy wording, terms,
conditions, limits and exclusions set out therein. Ingle International and
its affiliates are not responsible for differences between the information
found on this site and the actual coverage provided.
If you have any questions about your coverage, please contact us at
1.800.360.3234 or helpline@ingleinsurance.com
Education Centre
